Carnival Dream gets stuck

POSTED: 03/15/13 12:18 PM

Carnival Dream

The Carnival Dream in the harbor of Philipsburg yesterday afternoon. Photo Today/Milton Pieters

St. Maarten – The Carnival Dream cruise ship, as part of the Carnival Cruise Line, remained docked at the harbor of Philipsburg due to technical issues yesterday. The ship, which arrived on Wednesday, is unable to continue its journey.

The ship’s engineering team discovered a malfunction with the backup emergency diesel generator. The ship stayed in port overnight. The Carnival Dream, which is based in Port Canaveral, Florida, was on the last leg of a seven-day cruise when the technical problem arose.

A statement of the Carnival Cruise Line confirmed the situation. “The Carnival Dream has a technical issue with the ship’s backup emergency diesel generator which our engineering team is currently working on. Wednesday, during regularly scheduled testing of the ship’s emergency generator, a malfunction occurred.”

According to questions of the media if the passengers will remain on St. Maarten until the ship is fixed a spokesperson of the Carnival Cruise line said that “while personnel continue to work on the technical issue we are making arrangements to fly all guests home via private charter flights and scheduled flights from St. Maarten.”

With the cruise being a ‘closed loop’, that means, passengers on a cruise that begins and ends in the same US port do not need a passport even if the ship calls on ports outside the country,  some of the passengers might not travel with a valid ID or passport. When asked whether passengers without passports could also return home the company stated “We have already addressed this with the relevant authorities and the guests will not have an issue traveling without passports.”

They also stated that with the ship not working for the full 100 percent, the company prefers not to sail back with guests on board without an operational backup emergency generator working.

All 4,363 passengers on board of the Carnival Dream were allowed to go off the ship to enjoy another day on land of St. Maarten. Comments like “I can think of worse places to get stranded” and “Now we have the time to see more of the island” were some of the passenger’s comments when asked for a statement. Some of them went and some of them stayed on board where all operations were fully working.

The ship was supposed to start its next trip this coming Saturday, but the cruise line has been forced to cancel. The Carnival Cruise Line will give the passengers a refund. “Guests who were scheduled to sail on this cruise will receive a full refund and 25 percent off a future seven-day cruise. Guests who re-book will have their current rate protected on the future sailing,” according to the statement. “Additionally, any non-refundable transportation related expenses will be reimbursed. Guests on the current voyage will receive a refund equivalent to three days of the voyage and 50 percent off a future cruise.”

While the story has been widely published in the international media, rumors of floating toilets and broken elevators did their rounds throughout the world. “We have had multiple conversations with the ships management team related to this subject. Based on the ships service logs and extensive physical monitoring of all public areas, including restrooms, throughout the night, we can confirm that only one public restroom was taken offline for cleaning based on toilet overflow and there was a total of one request for cleaning of a guest cabin bathroom,” the Carnival Cruise Line said in a statement. “Aside from that there have been no reports of issues on board with overflowing toilets or sewage. The toilet system and the elevators have had periodic interruptions on Wednesday evening and were fully restored at 12.30 a.m. yesterday morning.”

“We are very sorry for this disruption to our guests’ vacation plans and extend our sincere apologies. We look forward to welcoming them back on another Carnival cruise,” a spokesperson of Carnival Cruise Line said in a statement.

This isn’t the first time a cruise ship of the Carnival Cruise Line experienced technical difficulties. Last month the Carnival Triumph stranded for several days in the waters of the Gulf of Mexico after an engine caught fire to let thousands of passengers behind with non-working toilets and limited food.

Another accident which made headlines all over the world was the sinking of the Costa Concordia that took 32 lives near the coast of Italy almost a year ago.

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Comments (2)


  1. nellie says:

    if people would be paitent. these ships are at sea 24/7 the ship can ok then something can happen just like a car, lawn mower . or what ever. i hope we get to go this comming week on our cruise.

  2. nellie says:

    things happen ships are at sea 24/7 .everthing will be ok.GOD WILLING.

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